If you wish to pause or cancel your subscription, please email us at hello@theultimatetemplates.co with the email address used for the purchase and a brief message indicating your request to cancel. We will take care of it promptly.

We typically respond to all emails within 48 hours on business days. If there is a delay and you are charged, we will issue a refund.

Please note: An active subscription is necessary to continue selling the digital products. Once your subscription ends, you must remove the files from all sites and locations where they are redistributed or sold.